Thriving Through Digital Ecosystems

Moderator:

• Peter Weill, Chairman, MIT Sloan Center for Information Systems Research (#PeterWeill)

Speakers:

• Rob Frohwein, CEO & Co-Founder, Kabbage (@KabbageRob)
• Suresh Kumar, Senior EVP & CIO, Client Technology Solutions, BNY Mellon (#SureshKumar)
• Gary Scholten, EVP & CIO, Principal Financial Group (@G_Scholten)

Why ecosystems? Because MIT research found that companies with 50% or more of their revenues from digital ecosystems had higher revenues and higher profit margins than their industry’s average. Ecosystems move beyond linear supply chains to partnering with providers of complementary products and services (or sometimes competitors) to create a better customer experience, among other benefits. We’ll share MIT case studies and survey results and facilitate a conversation with digital leaders on how they are each brokering connections with their firms, customers and partners.

How the On-Demand/Gig Economy is Redefining the Future of Work

Moderator:

• Prof. Erik Brynjolfsson, PhD ‘91, Director, MIT Initiative on the Digital Economy (@erikbryn)

Speakers:

• Prof. David Autor, Professor, Department of Economics, MIT (@davidautor)
• Prof. Fiona Murray, William Porter Professor of Entrepreneurship, MIT Sloan (@Fiona_MIT)
• Prof. Paul Osterman, PhD '76, NTU Professor of Human Resources and Management, MIT Sloan (#PaulOsterman)

Rapid changes in technology are affecting the types of work we do and the way in which work is organized. The future of work in general, and the emerging On-Demand Economy in particular, are major research focus areas for the MIT Initiative on the Digital Economy. This panel will bring together top academics in the field to share their knowledge and perspectives on recent trends in the organization of labor, including

1. The role of the On-Demand Economy in a Changing Labor Market;
2. Winners and Losers from Disruption by On-Demand Businesses, and
3. Creating a new Social Contract for Work in the Second Machine Age.

Big Data 2.0: Next-Gen Privacy, Security, and Analytics

Moderator:

• Prof. Alex ‘Sandy’ Pentland, PhD ‘82, Professor, MIT Media Lab (@alex_pentland)

Speakers:

• Ricardo Bartra, SVP, CIO - Americas, Deutsche Post DHL - Global Forwarding (#RicardoBartra)
• Anthony Christie, SF ‘98, CMO, Level 3 Communications (@ADCCMO)
• Niraj Jetly, COO & CIO , NutriSavings (@4NirajJetly)
• Rob Thomas, VP, Product Development, IBM Analytics (@robdthomas)

The first wave of big data has hit, creating great opportunities but also cracks in company security, worries about customer data privacy, and showing the limitations of current analytics. The second wave of big data is gathering strength now. The thought leaders and practitioners on this panel will discuss what Big Data 2.0 may look like, what security measures companies may have to take, how improved analytics can help us achieve stronger insights, how consumers are demanding a new privacy contract, and how some cutting edge companies are shining a light on this future.

Lunch Breakout: Who Will Lead Digital Transformations in Your Business?

Moderator:

• Shawn Banerji, Managing Director, Russell Reynolds Associates (@HuntingCIOs)

Speakers:

• Stephen J. Gold, EVP & CIO, CVS Health (@CVSCIO)
• Marty St. George, SB ‘86, EVP, Commercial & Planning, JetBlue (@martysg)
• Eash Sundaram, EVP, Innovation & CIO, JetBlue (@eashsundaram)

As digital technologies permeate every nook and cranny of business, organizations will need an increasingly diverse set of digital leaders. CIOs who step up to a digital leadership role within their organizations can expect to contribute increasingly in a number of valuable ways, perhaps even assuming their organizations über digital role with responsibility for all things digital. Those who are unable to step up may find themselves subordinate to the emerging roles of Chief Digital, Data and Analytics Officer, or to the CMO, CFO, or COO, their portfolio limited to the infrastructure and corporate systems. This panel will consist of CIOs and other digital leaders discussing their roles within their firm’s senior leadership team.

Lunch Breakout: IoT, The New Ecosystem

Speakers:

• Ryan Mallory, VP, Global Solutions Architects, Equinix (@RyanMallory551)

The Internet of Things (IoT) has become an increasingly important part of all  aspects of our personal and professional lives. The connected world requires a dramatic increase in the amount of network and services capabilities available to end users. This is sparking a new gold rush in the ecosystem development world.

Birds-of-a-Feather Networking Lunch 2016

If you have not selected one of the Lunch Breakout sessions, please join us for a Networking Lunch, on the Main Court of Rockwell. We will have working lunches set up at tables, with “Birds of a Feather” topics posted on signs. Feel free to sit at a table about a topic of interest. Many tables will be facilitated by an ‘expert’ (speaker, sponsor, organizer) who will help lead a lively and interesting discussion. Be prepared to share business cards and get to know other Symposium attendees. It is a chance to network, talk shop and learn something new.

Best Practices for Managing a Digital Innovation Portfolio

Moderator:

• Nils Fonstad, SM ‘96, PhD ‘03, Research Scientist, MIT Sloan Center for Information Systems Research (@NilsFonstad)

Speakers:

• Sean Belka, SVP & Director of Fidelity Center for Applied Technology, Fidelity Investments (#SeanBelka)
• Michael Nilles, Chief Digital Officer, Schindler Group & CEO Schindler Digital Business, Schindler Group (@MichaelNilles)
• Christopher Paquette, Partner, McKinsey & Company (@paquettecm)
• Derek Roos, Co-Founder & CEO, Mendix (@MendixCEO)

Many global companies are feeling growing pressure to rapidly respond to local business demands. MIT research has found that IT units are supporting these demands competitively in two fundamentally different ways: (1) reusing technology and business components, and (2) engaging in off-platform experiments. In addition, to practice both types of innovation simultaneously, they are engaged in new collaborations with internal and external stakeholder groups to create a simple and relevant set of reusable components; foster their reuse; and engage in and learn from experiments. This panel discussion with leading CIOs will explore best practices for managing a portfolio of innovations.

Developing your Organization’s Skills for the Digital Future

Moderator:

• George Westerman, Research Scientist, MIT Initiative on the Digital Economy (@gwesterman)

Speakers:

• Gerald Chertavian, CEO & Founder, Year Up (@yearup)
• Prof. Tom Davenport, Distinguished Professor at Babson College, Fellow at MIT Initiative on the Digital Economy (@tdav)
• Karen Kocher, Chief Learning Officer, Cigna (@kkocher)
• Steve Phillips, SVP & CIO, Avnet, Inc. (@Steven_phillips)

Are AI and robots eating jobs? Yes--some jobs more than others. But even as automation replaces some workers, it will enhance the roles of others. Companies will need people who can work closely with technology, as well as those who can do what computers cannot. How can CIOs develop a workforce that will thrive in the digital age? Which skills will be valued and which ones will be replaced? Does college still matter? Will on-demand workers replace full-time employees? Join our eclectic panel-–experts in AI and jobs, Human Resources, alternative skill development, and digital leadership--as they describe what the coming changes in skills, jobs, and careers mean for CIOs and their companies.

Enrich Your Products & Services with Data Wrapping

Moderator:

• Barbara Haley Wixom, Principal Research Scientist, MIT Sloan Center for Information Systems Research (@BarbWixom)

Speakers:

• Ivan Matviak, EVP, Head of GX Americas, State Street Corporation (#ivanmatviak)
• Eamon O Neill, Director of Product Management, Vertica, Hewlett Packard Enterprise (@eamongoneill)
• James Powell, Chief Technology Officer, Nielsen Company (@jpowell)
• Mona Vernon, SM ‘11, VP, Thomson Reuters Labs (@monavernon)

Commoditization pressures and shifting consumer expectations have inspired many companies to use data and analytics to enrich their core products and services, a phenomenon that we call "wrapping". Companies wrap offerings with information to differentiate them and to add value to customers, which increases product- or service-related outcomes that include price, sales, and loyalty. The best companies build distinctive competencies for wrapping. This panel will investigate the competencies found in high-performing firms—and identify effective ways that firms are coordinating and structuring to accommodate this emergent approach for driving value from the firm’s data assets.

Mitigating Cyber Risks in the Growing World of Internet-connected Devices

Moderator:

• Prof. Stuart Madnick, SB ‘66, SM ‘69, PhD ‘72, Director, MIT Interdisciplinary Consortium for Improving Critical Infrastructure Cybersecurity, (IC)3 (#StuartMadnick)

Speakers:

• Roota Almeida, Head of Information Security, Delta Dental of NJ (@rootaalmeida)
• Tom Eilers, Director-Eastern Region, Government & Education Solutions, Intel Security (@Tom_Eilers)
• Mark Morrison, Chief Information Security Officer, State Street Corporation (#markmorrison)
• Sam Phillips, VP, General Manager, CISO Samsung Business Services, Samsung Electronics (@Sam_Phillips_SE)

The number of Internet-connected Devices (IoT) is expected to increase from about 4 billion to over 20 billion devices by 2020. This will create wonderful new capabilities, but also more cyber risks due to the increased number of attack surfaces and the growing expertise of hackers and the thriving black market for stolen data and malware. How can your organization mitigate cyber risk? How can innovative new technologies and methods help? Where should the governance of cybersecurity fit in your organization? Pres. Obama has just proposed to allocate $19B to cybersecurity in latest budget - is that enough and how can it help your organization? This panel will address the strategic, managerial, and operational issues of cybersecurity.

The Perfect CIO: Empowering Business Partners and Serving Customers

Moderator:

• Leslie Owens, Executive Director, MIT Sloan Center for Information Systems Research (@OwensLeslieA)

Speakers:

• Jeanne Lieb, SVP & CIO, FM Global (@jeannelieb)
• Steven Rosenbush, Editor, CIO Journal, Wall Street Journal (@Steve_Rosenbush)
• Craig Stephenson, Managing Director, Korn Ferry (#CraigStephenson)

With technology and customer requirements changing at such a fast pace, CIOs have to respond, innovate, and make evidence-based decisions, not only within their own organization but increasingly for the whole company. More than ever, this requires extensive collaboration with customers and among different functions within the company. How do CIOs empower their business partners across the company? We’ll discuss the top priorities of high performing CIOs and the business outcomes for which they should be increasingly held accountable.

Redesigning the Digital Workplace

Moderator:

• Kristine Dery, Research Scientist, MIT Sloan Center for Information Systems Research (@kristinedery)

Speakers:

• Allison Mnookin, CEO, QuickBase, Inc. (@AMnookin)
• Michael Morris, General Manager, Topcoder (@mpmorris36)
• David Neitz, CIO, CDM Smith (@daveneitz)
• Jim O'Neill, Chief People Officer, HubSpot (@jajoneill)

The digital workplace is about a fundamentally different way of working. Influence, networks, and dynamic decisions become much more important than power, hierarchies, static decisions, processes, and rules that made sense in a slow-moving, traditional environment. We will challenge some of the popular beliefs around collaboration and discuss how high performing firms are combining a series of management levers (the 6-Ss: symbols, space, systems, social, sustaining leadership, systemic learning) to build digital workplaces that simplify working life. We will also discuss the actions CIOs should take to create or improve the digital workplaces within their own companies.

Transform Your Business Through IoT

Moderator:

• Stephanie Woerner, Research Scientist, MIT Sloan Center for Information Systems Research (@SL_Woerner)

Speakers:

• Mark Bernardo, Executive Leader, Professional Services, Americas, GE Digital (@mbge1)
• Dr. Dieter Haban, CIO, Daimler Trucks North America (@DieterHabanCIO)
• Ryan Mallory, VP, Global Solutions Architects, Equinix (@RyanMallory551)
• Paddy Srinivasan, VP, Products, Xively by LogMeIn (@paddix)

We are entering the era of the connected business model. Potentially, any asset, person, product, process, or source of data can be connected, making a reality of the long forecast connected house, car, factory and ecosystem. Smaller and cheaper sensors—embedded technology in products like cars, oil wells, wearables, and business processes—will become the norm over the next decade. All this connectedness has the potential to radically change business models and the competitive landscape. Are you ready to capitalize on the transformational potential of IoT?

How Blockchain Will Transform the Digital Economy

Moderator:

• Prof. Christian Catalini, Assistant Professor, MIT Sloan (@ccatalini)

Speakers:

• Anders Brownworth, Principal Engineer, Circle (@anders94)
• Peter Nichol, Principal, PA Consulting Group (@PeterBNichol)
• Simon Peffers, Senior Software Architect, Intel (#SimonPeffers)
• Matthew Utterback, Co-Founder, Rex Mercury, Inc. (#MattUtterback)

Blockchain is gathering momentum, transcending beyond bitcoin. It has the promise of propelling the ledger, one of the oldest and most important concepts in finance, into the Internet age. It also has the potential of improving cybersecurity, digital identity and audit trails. Applications range from smart contracts to supply chain management, automation and artificial intelligence. We’ll discuss how blockchain may upend your business model and revolutionize the way you do business.

The Owner’s Guide to Platform Strategies

Moderator:

• Prof. Marshall Van Alstyne, SM ‘91, PhD ‘98, Fellow, MIT IDE, Professor, BU Questrom School of Management (@InfoEcon)

Speakers:

• George Collins, Chief Technology Officer, Deloitte Digital (@thetrotter)
• Eric McCarty, Vice President, Mobile Product Marketing, Samsung Business, Samsung Electronics America (@EricMcCarty2)
• Prof. Sanjay Sarma, VP, Open Learning, MIT (#SanjaySarma)
• Chris Taylor, General Manager, Boston, Uber (@chrishrtaylor)

Uber. Airbnb. Amazon. Apple. PayPal. All of these cutting-edge businesses are built on platforms: two-sided markets that are revolutionizing the way we do business. As digital networks increase in ubiquity, businesses that do a better job of harnessing the power of the platform will win. Whether platforms are connecting sellers and buyers, hosts and visitors, or drivers with riders, this session will discuss the “owner’s manual” for creating a successful platform business. But not every company can become a platform, so much of this session will be spent on helping practitioners measure where they are in a platform ecosystem, and how they can benefit from that position – or move to a different one.

Can Big Data Substitute for Experiments?

Speakers:

• Prof. Sinan Aral, PhD ‘07, David Austin Professor of Management, MIT Initiative on the Digital Economy (@sinanaral)

In today’s business world, managers are using data to drive decisions in ways never envisioned. At the same time, companies are conducting experiments with online users every minute of every day for insight, improved engagement, and heightened transaction volume. Which is better? Why? When?

A Tale of Two Machine Ages

Speakers:

• Andrew McAfee, SB ‘88, SM ‘90, Co-Director, MIT Initiative on the Digital Economy (@amcafee)

The evidence is mounting: as we move deeper into the second machine age, we're learning that it's the best of times in many important ways. But, we also face substantial new challenges. Over the years McAfee's closing keynote has become a tradition of the MIT Sloan CIO Symposium. In this 2016 edition, he'll share some of his latest thinking on the opportunities and challenges of our rapidly changing, technology-fueled world.